Frequently Asked
Have another question? Reach out!
We already use Flowcal, and this sounds like similar measurement accounting software – how is C-SMART different?
Measurement accounting software is based upon top-down system balances with some rudimentary dashboards for red and green alerts from stations. C-SMART is a bottom up compliment to your Measurement Accounting Software which automates the detection and quantification of errors at the station level.
Aren’t data historians and dashboards sufficient to resolve LAUF?
The industry has used dashboards and data historians for the past ten years and has not altered the 0.4% industry LAUF performance at all. C-SMART customers achieve LAUF performance of 0.05% by accelerating detection and quantification and not allowing measurement errors to persist for today’s average 90 days before resolution.
How secure is the C-SMART Analytics platform?
C-SMART is SOC 2 Type II certified, demonstrating that we have deployed robust information security controls. We partner with leading cloud service providers that offer best-of-breed security management services, including compliance monitoring, firewall management, scheduled operating system patching, timely antivirus updates, and advanced network traffic monitoring. For our hardware clients that utilize our C-GUARD, C-SMART Analytics contracts with telecommunications providers to provide private APNs, which serve as the gateway between mobile and computer networks, to C-SMART Analytics sites and the virtual private networks between data centers. Conversely, data can be collected by your systems and then encrypted prior to data transmission.
Does C-SMART replace or complement our existing measurement team resources?
Most measurement teams today are understaffed and can’t keep up with the shear quantities of data generated by their smart state-of-the-art measurement stations. C-SMART improves their efficiency by allowing them to focus on the alarms and errors that matter most by quantifying the size of the measurement error for them and providing actionable alerts to fix them.
Why is C-SMART any better than our dedicated measurement team?
C-SMART’s automated analytics engine analyzes your stations in real time without your man-hours of intervention. The foundation of the analyses from C-SMART is thousands of metrologically traceable calibration data that allows us to predict the errors and their sizes with full transparency into how the engine arrives at its conclusions with access to the analysis using our customer web portal.
How much does C-SMART cost?
C-SMART costs run about 5-10% of the value of the errors that they detect, providing a suite of KPI’s that quantify that value vs. cost and promote a goals-oriented culture.
We already use measurement diagnostics – isn’t this more of the same?
Measurement equipment is continually evolving with IT infrastructure, leaving in-house systems obsolete and unsustainable. The cloud was built for this type of problem and our C-SMART platform delivers unmatched scalability to meet your measurement diagnostics needs with a SaaS model that delivers continuous innovation.